FAQ

FAQ
 
I called the store and no one answered, why?
We apologize, but we are either not open or busy helping other customers. Please call back again later.
I saw a shoe I wanted on Instagram but the phone line is busy and I can't get through, why?
If a release is very popular our single phone line gets jammed very quickly. Please call back again later. 
I waited in line for a shoe and you guys ran out, why?
We are only allotted a small run of shoes for every release. We wish we could give everyone shoes, but unfortunately we can't.  
Why doesn’t anyone respond when I ask about sizes on Instagram?
Our social media team is a different department that doesn't have access to current inventory. Please call the store if you have any questions regarding a specific size in stock. 
Can I buy Nike and Jordan online?
As of now, Nike and Jordan is only available in-store or by phone order. Each shoe has specific details on time of release and times to call for phone orders so please follow our Instagram to stay up to date.
Do you ship internationally?
We are in the process and will be available to ship internationally very soon. 
Can I place an email order?
Yes, but only for specified items. Please click here for full details.