Terms and Conditions

Orders cannot be cancelled once they are placed. If you would like to return your item you can do so here.

ORDER PROCESSING AND SHIPPING

  • Please allow up to 5-7 business days for order processing and verification and an additional 7-10 business days for delivery.
  • Prices displayed on the website are exclusive of taxes.
  • All orders are shipped via FedEx.
  • To protect our customers, we are unable to change the shipping address of a package, we will only ship to the address provided at checkout. However, you can schedule a pick up at a Fedex  location or reschedule a delivery by contacting Fedex with your tracking information.
  • If your package is lost, stolen, or damaged please contact FedEx to file a claim to be reimbursed for your package.

ADDRESS REQUIREMENTS

  • We cannot accept orders addressed to APO/FPO/DPO addresses.
  • We are unable to alter shipping addresses after your order is placed. To reroute your package to the correct destination please contact Fedex Support with your tracking information.

INTERNATIONAL SHIPPING

  • We are unable to alter product details that will affect the duties and taxes for your order.
  • If you have questions about the approximate cost of duties and taxes for your package please contact your local Fedex with your tracking information.
  • Duties and taxes are to be paid by the recipient upon the packages arrival.

PRODUCT AVAILABILITY

  • Although availability may be indicated on the site, we cannot guarantee product availability and products may not be available for immediate delivery.
  • We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

RETURNS

  • Non-sale and promotional items are eligible for return within 14 days of the receipt of your purchase.
  • Rejected packages, abandoned packages, and packages returned outside of the designated return process will have a $50 restocking fee deducted from the refund upon receipt.
  • All returns can be processed here.

REFUNDS and EXCHANGES

  • Items eligible for refund or exchange must be returned in perfect, new condition with all original tags attached.
  • Exchanges will ONLY be made for the correct item or size of the product in question.
  • In the event that we do not have an available replacement for the item returned, a refund notification will be issued.
  • Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

LATE OR MISSING REFUNDS

If you are not sure if you have received a refund:

  • Check your bank account.
  • Contact your financial institution, it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.
  • If you've done all of this and you are still unsure about your refund, please contact us at info@a-ma-maniere.com or leave a voice message at 980-505-7195 with your order information.