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15% off sitewide. Free Shipping on orders over $200. Use Code: SPRINGISHERE SEE DETAILS
ALL ORDERS ARE CONSIDERED FINAL SALE. 
The updated Terms and Conditions are effective as of April 13, 2024

 

A Ma Maniére operates under various business names for the purpose of conducting retail operations. The business name includes, but is not limited to, Trois Investments Inc. When making purchases or engaging in transactions with A Ma Maniére, customers may encounter these alternative business names.

By accepting these terms and conditions, you acknowledge and agree that any transactions conducted under an alternative business name are still subject to the terms and conditions outlined herein. Any rights, obligations, and responsibilities specified within these terms apply equally to transactions made under any of A Ma Maniére’s business names.

 

Terms and Conditions applicable to promotional code SPRINGISHERE:

  • This offer starts on April 13, 2024 at 8 AM EST and ends on April 19, 2024.
  • This offer is valid online at a-ma-maniere.com and in-stores at A Ma Maniére Atlanta, A Ma Maniére Washington, D.C and A Ma Maniére Houston.
  • This offer cannot be applied to past transactions. A Ma Maniére reserves the right to terminate, change, or extend the promotion at any time, without notice. If a promotional code is used and an entire order is canceled at a later stage by the claimant, the code will no longer be valid.
  • Not transferable and not redeemable for cash or credit. 
  • Discount is not valid on select products, including but not limited to: gift cards, EQL raffles and draws.
  • A Ma Maniére reserves the right to exclude certain products from eligible brands from the SPRINGISHERE code.
  • Only one code may be applied per order.
  • To redeem the 15% promotional code to your order, the claimant types the promotional code SPRINGISHERE into the discount code field at checkout on A-Ma-Maniére.com and the relevant discount will be automatically deducted from the final price of the qualifying purchase. If the claimant fails to enter the promotional code at the time of purchase as specified, the purchase will not be eligible for the discount. Discounts may not be claimed after confirmation of a claimant's purchase on a-ma-maniere.com.
  • Free shipping over $200 applies to United States domestic orders only. 
  • Promotional code is applicable to select regular-priced merchandise and markdowns will be deducted from the selling price before taxes. Discount is not applicable to shipping fees. 
  • A Ma Maniére reserves the right, in our sole and absolute discretion, to refuse or cancel any order for reasons related to fraud, abuse, or for any other reason.
  • This promotional code cannot be combined with any other applicable rebate, discount offer, or promotional code.
  • Other exclusions and additional restrictions may apply. Void where prohibited.

 

SPECIAL PROJECTS

  • All orders are final sale. We are unable to cancel, refund, or exchange your order.
  • All EQL draw winners will receive a “You’ve won” email from EQL that will include your order details and serve as your order confirmation.
  • We are unable to edit any size information associated with the item in an order.
  • All orders are shipped via FedEx both domestically and internationally.
      • We do not offer in-store pickup.
      • We cannot accept orders addressed to PO boxes.
  • You are responsible for entering the correct address for your order. Please be aware of this before making any purchases.
      • We are unable to edit the shipping address associated with an order.
      • All domestic and international shipping addresses are run through our address verification system. If your address is invalid, your order will be canceled.  
      • Approved international shipping countries are subject to change for each special project. 
  • We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
  • Please allow up to 5 to 15 business days after the official launch for your order to be shipped. Once your order has shipped, you will receive a shipping confirmation email including the tracking number associated with your order.
      • We do not offer expedited shipping or processing.
  • If you have questions about the approximate cost of duties and taxes for your package, please contact your local FedEx with your tracking information.
      • Duties and taxes are to be paid by the recipient upon the package's arrival.
      • We are unable to alter product details that will affect the duties and taxes for your order. 
  • To protect our customers, we are unable to change or intercept the shipping address of a package to alter its delivery after the order has shipped, and we will only ship to the address provided at checkout. However, you can schedule a pickup at a FedEx holding location or reschedule a delivery date via the FedEx Delivery Manager service.
  • If you do not think you will be home at the time of delivery, we recommend you contact FedEx via FedEx Delivery Manager service. If you do not use these options, we cannot guarantee you will receive your package.
      • We strongly recommend using the options above to have your package held to prevent theft.
  • If there are any issues with your order, please email customer service within 24 hours of delivery.
      • Failure to reach out within the desired timeline may result in the denial of your claim.
      • Please be aware that if we file a claim with FedEx, that does not guarantee that you will be reimbursed.
          • If FedEx determines your package was delivered properly to the correct address, we are unable to issue any refunds or compensation.
  • If your package is missing or has stopped in transit for over 3 days, please contact customer service as soon as possible so that they may open up a claim on your package.

 

DRAWS

  • All draw entries are final sale. We are unable to cancel, refund, or exchange your order if you win the draw.
  • Winners for the draw are selected 24-48 hours after the draw closes.
  • Only draw winners will be charged and will receive an email confirmation with an order number.
  • If your bank declined the draw payment, your draw entry is no longer valid.
  • No invoices will be sent before or after the draw.
  • Submitting a cancellation request does not guarantee your order will be canceled. Please be aware of this before entering our draws. All orders are final sale.
  • Sizes cannot be changed; double-check to make sure you have entered the correct size before submitting your entry.
  • You are responsible for entering the correct address for your draw entry. If there is an error, we will attempt to correct it; however, we cannot guarantee it will be fixed. Please be aware of this before making any purchases.
      • To protect our customers, we are unable to change or intercept the shipping address of a package to alter its delivery after the order has shipped. We will only ship to the address provided during entry.
      • If you do not think you will be home at the time of delivery, we recommend you contact FedEx via FedEx Delivery Manager service. If you do not use these options, we cannot guarantee you will receive your package. 
  • By entering the draw, you agree to be charged for the cost of the item, including taxes and shipping.
  • By entering this draw, you understand that your entry is only applicable to A Ma Maniére. Entries submitted on APB or Social Status are only valid for those sites.
      • By entering on multiple sites, you understand that there is a chance you may be selected to win in each draw.
  • All draw entries are run through the draw platform EQL.
  • We are unable to cancel any draw entries. 
      • If the launch is still open, return to the page you entered the launch from and log in to your account – there will be a link that says 'Cancel my entry'.
      • Once a win is allocated to a launch entrant, the product is no longer available for other customers to buy.
      • EQL states "Verified entries are binding, and once an entry is confirmed, the retailer is automatically advised that you have agreed to purchase the product if you win (as per the terms and conditions)" in their terms and conditions.

 

ORDER PROCESSING

  • All orders are final sale. We are unable to cancel, refund, or exchange your order.
  • We are unable to edit any size information associated with the item in an order.
  • Getting a confirmation email for your order means that we have received your order request; it does not mean that your order has been accepted or shipped, or that the price or availability of an item has been confirmed.
  • We reserve the right, without prior notice and in its sole discretion, to refuse or cancel any order for any reason.
  • Some situations that may result in your order being canceled include, but are not limited to:
      • Invalid, incomplete, improper, or missing payment or shipping information.
      • Stock availability.
      • Limitations on quantities available for purchase.
      • Inaccuracies or errors in product or pricing information.
      • Use of any robot, spider, or other automatic device, software, process, or application to place, or take preparatory steps to place, one or more orders.
      • Violation of these Terms and Conditions.
      • Actual or suspected fraud or abuse.
  • Due to screening purposes, we may require additional verification or information before accepting any order.
  • Please allow up to 5-10 business days for order processing.
      • Business days are as follows: Monday through Friday from 9:00 am to 5:00 pm EST. 
      • Business days exclude all weekends and all federal holidays.
  • Submitting a cancellation request does not guarantee your order will be canceled. Please be aware of this before making any purchases or entering our draws.
  • Prices displayed on the website are excluding taxes. Depending on the state you live in, taxes may be automatically added to your total.
      • Since we are not the ones who decide your state's sales taxes, we are unable to refund or make any changes to your state taxes associated with your order.
  • We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

 

SHIPPING 

  • All orders are shipped via FedEx both domestically and internationally.
      • We do not offer in-store pickup.
      • We cannot accept orders addressed to PO boxes.
  • To contact FedEx Customer Service, call 1.800.463.3339.
  • Please allow up to 5 to 10 business days for your order to be shipped. Once your order has shipped, you will receive a shipping confirmation email including the tracking number associated with your order.
      • We do not offer expedited shipping or processing.
    • Please note orders with multiple items may be split and shipped from multiple locations. If you think you are missing a tracking number or an item, please email info@a-ma-maniere.com.
    • We are unable to combine shipping on multiple orders.
    • You are responsible for entering the correct address for your order. If there is an error, we will attempt to correct it; however, we cannot guarantee it will be fixed. Please be aware of this before making any purchases.
    • To protect our customers, we are unable to change or intercept the shipping address of a package to alter its delivery after the order has shipped, and we will only ship to the address provided at checkout. However, you can schedule a pickup at a FedEx holding location or reschedule a delivery date via the FedEx Delivery Manager service.
    • If your package is lost, stolen, or damaged, please contact info@a-ma-maniere.com within 24 hours of delivery so that we may file a claim with the carrier.
    • If you do not think you will be home at the time of delivery, we recommend you contact FedEx via FedEx Delivery Manager service. If you do not use these options, we cannot guarantee you will receive your package.
        • We strongly recommend using the options above to have your package held to prevent theft.
    • If there are any issues with your order, please email customer service at info@a-ma-maniere.com within 24 hours of delivery.
        • Failure to reach out within the desired timeline may result in the denial of your claim.
        • Please be aware that if we file a claim with FedEx, that does not guarantee that you will be reimbursed.
        • If FedEx determines your package was delivered properly to the correct address, we are unable to issue any refunds or compensation.
    • If your package is missing or has stopped in transit for over 3 days, please contact customer service as soon as possible so that they may open up a claim on your package.

     

    INTERNATIONAL SHIPPING 

    • All international orders are final sale. We are unable to cancel, refund, or exchange your order.
    • If you have questions about the approximate cost of duties and taxes for your package, please contact your local FedEx with your tracking information.
        • Duties and taxes are to be paid by the recipient upon the package's arrival.
        • We are unable to alter product details that will affect the duties and taxes for your order.
    • Per the request of the brand, we do not ship Nike, Jordan, and FOG internationally.
    • Please allow up to 5 to 15 business days for your order to be shipped. Once your order has shipped, you will receive a shipping confirmation email including the tracking number associated with your order.

     

    RETURN and EXCHANGE POLICY

    • All orders are final sale. We are unable to return or exchange your order if you received the correct item.
    • Box damage does not meet the criteria for a return, exchange, or partial refund.
    • Purchases made in stores cannot be returned online.
    • Please contact customer service in order to begin the return process for an online order.
    • We reserve the right to deny returns or exchanges for any reason.
    • Unauthorized returns will not be processed. If an item is sent back without contacting our customer service, we have the right to disregard the return and not issue a refund.
    • Some situations that may result in your order return or exchange being approved include, but are not limited to:
        • Incorrect item received
        • Wrong size received
        • Damaged item

       

      REFUNDS and EXCHANGES

      • Items eligible for refund or exchange must be returned in perfect, new condition with all original tags attached.
      • Exchanges will ONLY be made for the correct item or size. 
          • There is a possibility that our stock may change while your order is in transit for an exchange. If this happens, your order will be refunded without a restocking fee.
      • Once an item is exchanged, it is considered a final sale item and will no longer be eligible for exchanges or returns.
      • If you are making a return, please be mindful that we must have the garment in hand and in new condition with all original tags attached before we can issue a refund.
          • Upon approval, your refund will be processed, and a credit will be applied to your credit card or original method of payment within 3 business days of receiving your return.

       

      RESTOCKING FEES

      • Restocking fees take into account shipping costs and reprocessing into our systems.
      • Restocking fees are as follows:
          • Orders $100 and over will be charged a $50 restocking fee
          • Orders under $100 will be charged a 20% restocking fee
      • Rejected or abandoned packages will be subject to a restocking fee.

       

      LATE OR MISSING REFUNDS 

      • Check your online bank statement.
      • Contact your financial institution; it generally takes up to 5 business days for the funds to return to your account from the time they are issued.
      • If you received a charge but did not receive an order confirmation, then your order is not being processed. The charge on your account is a pending charge. Please allow 3-5 business days for the funds to return to your account.

       

      A MA MANIÉRE CUSTOMER SERVICE

      • Customer service is available Mon - Fri 9:00 am - 5:00 pm EST.
      • Please allow 24 to 48 business hours to receive a response from our customer service team.

       

      Thank you for Shopping with A Ma Maniére! 

      A Ma Maniére reserves the right to change/adjust these terms at any point in time.