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A MA MANIÉRE TERMS OF SERVICE

Effective Date: May 7, 2024

Changes to Terms: We reserve the right to update these terms at any time.

Business Operations: A Ma Maniére operates under various business names, including Trois Investments Inc. Transactions made under any of these names are subject to these terms.

Special Projects:

  • Winners of EQL draws will receive a confirmation email from EQL.
  • Orders cannot be modified post-purchase.
  • Shipping is via FedEx; no in-store pickup , PO box, APO, or FPO  deliveries.
  • Ensure accurate address input; invalid addresses may result in order cancellation.
  • Order processing may take up to 5 business days.
  • No expedited shipping available.
  • International customers are responsible for duties and taxes upon delivery.
  • Claims for missing or delayed packages must be reported promptly.

Draws:

  • Draw winners selected within 24-48 hours after the draw closes.
  • Entries are final; no modifications allowed post-submission.
  • International shipping countries may vary.
  • Contact EQL for inquiries or assistance regarding run fair fees

Order Processing:

  • Orders cannot be modified post-purchase.
  • Orders are subject to fraud review; additional verification may be required.
  • We reserve the right to refuse or cancel orders.
  • Orders are typically processed within 5 business days.
  • Prices exclude taxes; taxes are added at checkout.
  • We reserve the right to revise, discontinue, or cancel products or orders.

Shipping:

  • All orders shipped via FedEx.
  • Shipping is via FedEx; no in-store pickup , PO box, APO, or FPO  deliveries.
  • Shipping times may vary; delays possible during high volume periods.
  • Transit times not guaranteed; affected by external factors.
  • Address changes are not possible post-shipment.

International Shipping:

  • Duties and taxes are the responsibility of the recipient.
  • Restrictions may apply to certain products or destinations.
  • Orders are processed within 5 business days; delivery times vary.

Return & Exchange Policy:

  • Items must be returned within 7 days for store credit.
  • Final sale items are ineligible for return or exchange.
  • Damaged items must be reported within 24 hours of delivery.
  • Restocking fee applies to all orders, except those returned or exchanged due to our error.

Customer Service:

Thank you for choosing A Ma Maniére!